Your new set of McCallum Bagpipes is guaranteed for a period of five years from the date of purchase, provided proof of purchase is available or, alternatively, five years from the date of manufacture stamped on the bass mid joint pin.
In the unlikely event of a manufacturing defect in your new set of McCallum Bagpipes, it should be returned to:
McCallum Bagpipes Ltd
Moorfield Industrial Estate
(for UK customers), or
The original seller (for ALL customers outwith the UK).
Excluded from this guarantee are normal signs of wear and tear or damage caused by inappropriate use, and pipe bags. This guarantee is in addition to your statutory rights and does not effect them in anyway.
For this guarantee to be valid the bagpipe must be within five years of the manufacturing date as stamped on the bass mid-joint pin, or alternatively, for bagpipes outside this period but within five years since the date of purchase, proof of purchase is required.
Find Out More
Please contact us if you have any questions about the McCallum Bagpipes guarantee.